Subject: ChatBox AI Subscription Refund Request
门
门帆
Dear ChatBox AI Customer Service Team,
Hello!
I recharged $399 on your platform on February 19, 2026. Since the order page displayed it as $3.99, I misunderstood the annual price as the monthly price, and the deposit amount seriously did not match my expectations.
I am now officially applying for a full refund for the following reasons:
- Price misperception: the information displayed on the page caused misunderstanding, and the actual deduction amount ($399) far exceeded expectations ($3.99);
- Unused service: No app features have been used after recharging, and no actual consumption has occurred;
- Timely appeal: Contact immediately after finding a problem, and within a reasonable appeal period.
We kindly ask your platform to verify the order details and assist in processing the original refund. If additional materials are needed, please do not hesitate to let us know.
Hope to hear back, thank you!